FAQs

Complete the free trial form and download the app. You will then be given access to the templates and user guide.

None, no credit card is required the trial is completely free. Please email enquiries@warehouseauditor.com or call 03450 17 99 44 if you have any questions.
A support ticket can be sent to support@warehouseauditor.com. Or call 03450 17 99 44

Backing up your data is automatic. If your mobile device is lost, stolen or destroyed – you can download all the reports back onto the device and be up and running in minutes.

Not only do you control how you share your data, but you also own that data. A part of our cost to you, we store, back up and keep your data safe.

The Amazon Cloud Platform is accredited to SSAE 16 Type II, ISAE 3402 Type II and ISO 27001:2005 standards.

The Warehouse Auditor does not store financial data used in conjunction with automated client billing through the Amazon platform.

A user is defined as a unique email address. Each user can have up to 3 mobile devices synced to their account.

No, you can have an unlimited number of users under one account.

3 users can use the 30-day free trial.

  • Paid 12 months (yearly) in advance
  • POA for multiple users / sites
  • Buy 2 packages receive a 25% discount

No contract.

Login to your online account – top left ‘Customise’ and follow the steps to add your company logo and branding colours. If you want to change your password at any time. Tap top right and change your password . if you do, remember to remove the previous password on the device and replace with your new password. Top left menu – ‘login details’ remove / replace and ‘test connection’ to see 3 x OK. Then ‘Save Login’

Go to the Login Page and click the ‘Reset Password’ link, a temporary password will be emailed to your username email, paste into the login page and change or reset. NOTE if you change the password, you must change the password within the app. ‘settings’ ‘login details’ type in and ‘test connection’ results to show OK, then SAVE.